Kilgore police are warning about a phone scam in which the callers tell people they are past due in payments to AEP Southwestern Electric Power Co. and are about to have their meters pulled.
The callers, who are likely to be foreigners, demand the recipient buy Green Dot debit cards and provide the callers with the numbers, according to a police department Facebook post made Thursday.
According to our newspaper partner, Longview News Journal, SWEPCO has posted about the scam since 2014 to alert customers not to be deceived. The imposter might have a caller ID that says SWEPCO or play hold music similar to what SWEPCO uses. The department says SWEPCO does not call and threaten disconnection for past-due bills and will never ask for untraceable debit or gift cards to be bought to pay a customer’s account.
Recipients of the calls should contact local police or the FBI Internet Crime Complaint Center (IC3.gov) and notify SWEPCO.